Is the keyboard plugged into the correct port?
Action:
Check and see if the keyboard cable is plugged into the correct port on the back of the computer:
1) Follow the keyboard cable to the back of the computer.
2) Make sure that the keyboard is plugged into the port label 'Keyboard' or the port that has the little picture of the keyboard, not the port labeled 'Mouse'.
Question:
Is the keyboard plugged into the correct port?
Responses:
No, keyboard is not plugged into correct port
Yes, keyboard is plugged into correct port
